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Underpricing Isn't Humility. It's Ego.
Why do professional service providers discount their fee before clients even ask? It's not humility. It's ego protecting itself. Here's how pricing anxiety keeps you from charging what you're worth.
Dec 16, 2025


Hourly Billing Won't Die Without a Fight
The primary challenges AI poses for professional services firms billing by the hour don't just rest with the fact that machines work faster. AI presents thornier challenges that require attention.
Dec 8, 2025


Gratitude That Shows Up on Your P&L
It's the season to post about gratitude for clients and others who have helped you in your business.
When you sell your expertise, however, I think gratitude needs to move beyond what can sound like a greeting card and into how you run your business, especially how you price.
Here are four kinds of gratitude I see expert service providers miss.
Nov 20, 2025


Stop Selling Commodity Chili
There's plenty that professional services providers can learn from canned chili prices.
Nov 18, 2025


Your Clients Don't Care About Price as Much as You Think
"You do not lose business because your price is too high. You lose it because you never asked what else mattered." The number of value drivers motivating clients to hire you is countless. They matter much more than your price.
Nov 13, 2025


The Biggest Reason for Price Objections
The real reason for most price objections? It's not because all clients are price sensitive. It's usually because of inadequate value conversations.
Aug 8, 2025


4 Mindset Traps That Keep You Undervalued (And What They Really Mean)
Several statements that lead to mindset traps and mental baggage that get in the way of delivering client-perceived value.
Mar 31, 2025


The Virtues Trap: Why Good People Choose Low Profits
I've seen it too many times: service providers, particularly early in their business, creating a false choice between being virtuous and being profitable. Between serving others and serving themselves. Between being honorable and increasing their value. These dichotomies are false.
Feb 27, 2025


Frame Your Price with Your Impact
As a service provider, you often face a challenge similar to Caitlyn Clark. Your impact is substantial, yet often invisible unless you frame it through your conversations with clients.
Feb 18, 2025


Why You Must Have a Premium Offer at a Premium Price
A couple of "low-cost" airlines have finally added first-class; many service providers operate like all their clients should be first class.
Dec 5, 2024


A Handy Guide for Coaches Considering Black Friday Discounts
A quick and handy guide for coaches considering Black Friday discounts for their service offerings.
Nov 26, 2024


Changing Client Values Require Dialogues
Intangible value is a complex thing. It changes over time and by circumstance, even with the same person.
Jul 15, 2024


Why Clients Don't Care About Your Costs
Clients are like cats, and rightly so. Even the ones who love you dearly have limits on that love: they don't really care about your costs.
Jun 5, 2024


It's All About the Lawyer, Not the Law School
When clients look to hire an attorney, they assume expertise. Their decision is grounded in intangible qualities of the professional.
May 19, 2024


Your Unique and Beautiful Journey
Your business is a journey. It's your own uniquely beautiful and fulfilling trek, with all the hills, valleys, stops, and detours.
May 15, 2024


"Too Good to be True"
Thoughts on sushi, the concept of "too good to be true," and value conversations as acts of generous service.
May 8, 2024


How Much for An Hour of Your Time?
What should you do when you get asked, "how much for an hour of your time?"
Apr 29, 2024


The Generosity Mindset Selected for the Gwinnett Entrepreneur Center Small Business Book Club
"The Generosity Mindset" selected for the Gwinnett Entrepreneur Center Small Business Book Club
Apr 24, 2024


Guest Appearance on the Elite Expert Insider Podcast
A big thanks to Melanie Johnson and Jenn Foster for inviting me as a guest on the Elite Expert Insider Podcast to discuss my book,...
Mar 25, 2024


What is The Generosity Mindset™?
Why is a book on your mindset in business, value discovery, pricing called The Generosity Mindset?
Nov 16, 2023
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