The primary challenges AI poses for professional services firms billing by the hour don't just rest with the fact that machines work faster. AI presents thornier challenges that require attention.

The principles of what I call The Generosity Mindset® help professionals serve and price better. It also provides leaders a roadmap to build loyalty and culture. goBeyondProfit's research demonstrates why employees, not executives, should define leadership generosity.

Business attorney Bill Piercy, a specialist in what he calls corporate divorce, joined me on The Price and Value Journey podcast to discuss why all business partnerships have a limited life and why you must an exit strategy.

I keep a photo of the shoes of Pope Francis over the door of my home office as a reminder of how to lead.

You will never fully understand the extent of your impact, yet this realization shouldn't dishearten or paralyze you. It should liberate you.

Your goal setting for the coming year includes your financial and personal objectives. But what about your relational goals?

Reflections on the business lessons a successful Christmas tree farm has for those of us in professional services.

Instead of competiting on price, twenty years ago Delta Airlines began a focus on customer-perceived value. They haven't looked back since.

Service issues with the German national railway prompted this commentary on deferred maintenance and your reinvestment in your business.

We focus a lot on change, but what we sometimes don't consider enough is what will not change, and how we should therefore run our business.

Your business is a journey. It's your own uniquely beautiful and fulfilling trek, with all the hills, valleys, stops, and detours.

What the experience of fraternity members and professional service providers have in common.

Empowering others is a meaningful, long-lasting way to apply The Generosity Mindset.

Dr. Terry "Doc" Dockery discusses scaling for professional services providers with host John Ray on "The Price and Value Journey" podcast.

Six lessons you'll learn about starting your own business after leaving corporate (that you should know in advance).