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Selling Delight
Disney Cruise Lines doesn't just sell cruises. They sell delight. The same is true for professional service providers.
Aug 5, 2025


Your Real Competition Isn't Who You Think
In reality, your competition takes such forms as internal resistance, false solutions, belief barriers, and relational dynamics.
Jul 14, 2025


Building Sustainable Value: Recent Highlights from The Price and Value Journey Podcast
Recent episodes of The Price and Value Journey podcast have focused on a crucial question: how do expert service providers build sustainable, valuable businesses in a rapidly changing environment?
These conversations revealed practical wisdom from seasoned professionals who've navigated everything from personal reinvention to AI disruption.
In this post, I highlight a few guest perspectives that stood out.
Apr 23, 2025


The Hidden Danger in Every Business Partnership
Business attorney Bill Piercy, a specialist in what he calls corporate divorce, joined me on The Price and Value Journey podcast to discuss why all business partnerships have a limited life and why you must an exit strategy.
Apr 22, 2025


The Shoes Over My Door
I keep a photo of the shoes of Pope Francis over the door of my home office as a reminder of how to lead.
Apr 21, 2025


From Haircuts to High-End Services: Staying Relevant When Clients Cut Back
How do you respond when your clients begin to exhibit signs of stress, budget constraints, or uncertainty? Here are six suggestions on how to remain relevant for your clients.
Apr 13, 2025


From Corporate to Calling with Rory Verrett
Executive recruiter Rory Verrett joins me on "The Price and Value Journey" podcast to discuss transitioning from corporate to entrepreneurship.
Apr 8, 2025


4 Mindset Traps That Keep You Undervalued (And What They Really Mean)
Several statements that lead to mindset traps and mental baggage that get in the way of delivering client-perceived value.
Mar 31, 2025


A CMO's Warning: Stop Calling Yourself a "Trusted Advisor"
Jessie Broussard, Chief Marketing Officer of top 50 accounting firm Frazier & Deeter, warns against the use of a phrase that's often a cliché in the marketing lingo of some firms: "trusted advisor."
Mar 23, 2025


From Laundress to Legend: Clara Brown's Legacy of Generosity
Some people build wealth. Others build legacies. Clara Brown did both.
Mar 8, 2025
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