I joined Monique Mills on her Unpolished MBA podcast to discuss my book, The Generosity Mindset.

Mistakes happen. Client perceptions of value received change. It’s how you handle them that distinguishes you as a professional of value in

Book covers are a major determinant of whether potential customers buy the book. There's a lesson for service providers here.

Wanting to help everyone--the mindset of helping--is a strategy that will eventually run you and your business into the ground.

The key to confidence in your value and your pricing is to focus entirely on the client and their problems.